Every feature a UK letting agent needs

From property onboarding to compliance tracking, tenant communication to digital signing — AgentInABox replaces your spreadsheets, paper files, and scattered tools with one simple platform.

Try It Free for 14 Days

No credit card required.

Property Management

Your entire portfolio in one place

Add properties individually or bulk import via CSV. Each property tracks its address, landlord, current tenants, tenancy dates, rent amounts, deposit details, and compliance certificates. Filter and search across your portfolio instantly.

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Add and manage unlimited properties (based on plan)
CSV bulk import for properties, landlords, and tenants
Track tenancy start/end dates, rent, and deposits
Assign landlords and multiple tenants per property
Property-level notes and document storage
Filter by status, landlord, or compliance issues

Compliance & Certificate Tracking

Never miss a gas safety, EICR, or EPC renewal again

Track gas safety certificates, EICRs, EPCs, legionella assessments, fire alarms, PAT testing, and more across your entire portfolio. The compliance matrix gives you a single view of every certificate status. Automatic email and SMS reminders go out 30, 14, and 7 days before each expiry.

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Gas safety, EICR, EPC, and more — all tracked automatically
Portfolio-wide compliance matrix view
Automatic expiry reminders via email and SMS
Tradesmen can upload certificates directly
Landlord self-serve certificate uploads
Per-property tradesman skill overrides

Maintenance & Issue Tracking

From tenant report to resolution — tracked every step

Tenants report issues through their portal with photos and descriptions. Issues are automatically categorised and can be assigned to tradesmen by skill category. Track progress, add internal notes, and communicate with tenants and tradesmen — all from one timeline.

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24/7 tenant issue reporting with photo uploads
Automatic categorisation by issue type
Assign tradesmen by skill category
Full issue timeline with notes and updates
Tenant and tradesman visibility controls
Track time from report to resolution

Tenant & Landlord Portals

Self-service access for everyone involved

Tenants get their own login to report issues, view documents, and check their tenancy details. Landlords can see their properties, review issues, check compliance status, and view invoices. Tradesmen see their assigned jobs, submit quotes, and upload certificates. Everyone has exactly the access they need.

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Tenant self-service: issues, documents, profile
Landlord dashboard: properties, issues, invoices, certificates
Tradesman access: jobs, quotes, certificate uploads
Role-based access control — no data leakage
Invitation system with email onboarding
Each user gets their own branded login

SMS & Email Messaging

Communicate with tenants the way they prefer

Send SMS or email messages to tenants individually or broadcast to groups. Property chat messages notify all tenants automatically based on their communication preferences. Two-way SMS conversations are built in, and every message is agency-branded so tenants know who it's from.

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Two-way SMS conversations
Email notifications and alerts
Group broadcasts by property, landlord, or custom groups
Per-tenant communication preference (SMS, email, phone, letter)
Agency-branded sender name on all messages
SMS and email packs included in every plan

Digital Document Signing

Send contracts for e-signature — no printing, no posting

Upload tenancy agreements or any document, place signature fields, and send to tenants for electronic signing. Track who has signed and who hasn't. Completed copies are stored automatically against the property. No need for third-party signing services.

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Upload any PDF for signing
Drag-and-drop signature field placement
Track signing progress in real time
Automatic storage of completed documents
Multi-party signing support
Built in — no extra subscription needed

Calendar & Property Inspections

Schedule inspections, viewings, and contractor visits

A built-in calendar for scheduling property inspections, viewings, and tradesman visits. Automated reminders keep everyone informed. Inspection results and photos are logged against the property for a complete audit trail.

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Schedule inspections with date, time, and notes
Automated reminders to tenants and agents
Photo and notes capture during inspections
Full inspection history per property
Viewing booking links for prospective tenants
Calendar overview across your portfolio

Your Own Branded Portal

Your agency name, your colours, your web address

Every agency gets their own subdomain (e.g. youragency.agentinabox.co.uk) with customisable logo, brand colours, and agency name throughout. When tenants or landlords log in, they see your brand — not ours. It looks and feels like your own bespoke system.

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Custom subdomain (youragency.agentinabox.co.uk)
Upload your agency logo
Customise brand colours throughout
Agency-branded emails and SMS
Professional appearance for tenants and landlords
Instant setup — live in minutes

Ready to simplify your lettings?

Start your free 14-day trial. All features included, no credit card required.

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